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Basic Certificate in Customer Service Support/Call Center/Teleservice Operation

Basic Certificates in Customer Service Support/Call Center/Teleservice Operation

4,967 Yearly Graduations
35% Women
41% Racial-Ethnic Minorities*
In recent years, the majority of the students getting degrees in this area were male, and 41 were from an underrepresented racial-ethnic group.

Education Levels of Customer Service Support/Call Center/Teleservice Operation Majors

During the most recent year for which data is available, 4,967 people earned their basic certificate in customer service support/call center/teleservice operation. The following table shows the number of diplomas awarded in customer service support/call center/teleservice operation at each degree level.

Education Level Number of Grads
Basic Certificate 4,967
Associate Degree 68
Undergraduate Certificate 20

Earnings of Customer Service Support/Call Center/Teleservice Operation Majors With Basic Certificates

We are unable to calculate the median earnings for customer service support/call center/teleservice operation majors with their basic certificate due to lack of data.

Student Debt

We do not have the data to estimate the median debt for this class of people.

Student Diversity

More men than women pursue basic certificates in customer service support/call center/teleservice operation. About 65.3% of graduates in this field are male.

Gender Number of Grads
Men 3,244
Women 1,723
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The racial-ethnic distribution of customer service support/call center/teleservice operation basic certificate students is as follows:

Race/Ethnicity Number of Grads
Asian 27
Black or African American 1,342
Hispanic or Latino 442
White 2,216
International Students 0
Other Races/Ethnicities 940
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Below are some popular majors that are similar to customer service support/call center/teleservice operation that offer basic certificates.

Major Annual Degrees Awarded
General Administrative Assistant 2,305
Business & Office Technology 1,408
Executive Assistant 784
General Office & Clerical Services 421
Other Business Operations Support 171

References

*The racial-ethnic minority student count is calculated by taking the total number of students and subtracting white students, international students, and students whose race/ethnicity was unknown. This number is then divided by the total number of students at the school to obtain the percentage of racial-ethnic minorities.

More about our data sources and methodologies.

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