What Does it Take to Be a Postmaster or Mail Superintendent?
Job Description & Duties Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Postmaster or Mail Superintendent Responsibilities
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Inform the public of available services, and of postal laws and regulations.
- Issue and cash money orders.
- Resolve customer complaints.
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Qualities of a Postmaster or Mail Superintendent
Postmasters and Mail Superintendents state the following job skills are important in their day-to-day work.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management: Managing one’s own time and the time of others.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Coordination: Adjusting actions in relation to others' actions.
Related Job Titles
- Postal Superintendent
- Station Manager
- Remote Encoding Center Manager
- Postal Support Employee
- Mail Delivery Supervisor
Is There Job Demand for Postmasters and Mail Superintendents?
In the United States, there were 14,200 jobs for Postmaster or Mail Superintendent in 2016. There is little to no growth in job opportunities for Postmaster or Mail Superintendent. The BLS estimates 600 yearly job openings in this field.

The states with the most job growth for Postmaster or Mail Superintendent are Colorado, Delaware, and Maryland. Watch out if you plan on working in Pennsylvania, Oklahoma, or Florida. These states have the worst job growth for this type of profession.
Do Postmasters and Mail Superintendents Make A Lot Of Money?
The typical yearly salary for Postmasters and Mail Superintendents is somewhere between $64,220 and $93,630.

Postmasters and Mail Superintendents who work in Florida, Tennessee, or Delaware, make the highest salaries.
How much do Postmasters and Mail Superintendents make in different U.S. states?
State | Annual Mean Salary |
---|---|
Alabama | $78,480 |
Alaska | $50,850 |
Arizona | $79,670 |
Arkansas | $78,860 |
California | $80,620 |
Colorado | $72,680 |
Connecticut | $79,670 |
Delaware | $81,080 |
Florida | $84,760 |
Georgia | $79,740 |
Hawaii | $80,840 |
Idaho | $72,590 |
Illinois | $75,910 |
Indiana | $78,190 |
Iowa | $72,640 |
Kansas | $74,370 |
Kentucky | $78,410 |
Louisiana | $78,460 |
Maine | $72,050 |
Maryland | $75,140 |
Massachusetts | $79,840 |
Michigan | $78,940 |
Minnesota | $74,180 |
Mississippi | $81,250 |
Missouri | $75,250 |
Montana | $62,230 |
Nebraska | $74,050 |
Nevada | $68,200 |
New Hampshire | $74,260 |
New Jersey | $81,990 |
New Mexico | $67,380 |
New York | $78,630 |
North Carolina | $78,590 |
North Dakota | $67,300 |
Ohio | $78,010 |
Oklahoma | $78,250 |
Oregon | $72,310 |
Pennsylvania | $77,110 |
Rhode Island | $81,590 |
South Carolina | $80,320 |
South Dakota | $70,730 |
Tennessee | $82,970 |
Texas | $79,040 |
Utah | $77,680 |
Vermont | $70,810 |
Virginia | $77,030 |
Washington | $76,110 |
West Virginia | $76,170 |
Wisconsin | $76,910 |
Wyoming | $60,540 |
What Tools do Postmasters and Mail Superintendents Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Postmasters and Mail Superintendents:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Web browser software
- Data entry software
- Email software
- SAP
- Microsoft Windows
- Point of sale POS software
- Payroll software
- Personnel scheduling software
- Vehicle management software
- Personnel management software
- Postal boundary mapping software
How to Become a Postmaster or Mail Superintendent
What education is needed to be a Postmaster or Mail Superintendent?

How Long Does it Take to Become a Postmaster or Mail Superintendent?

Where do Postmasters and Mail Superintendents Work?

The table below shows some of the most common industries where those employed in this career field work.

References:
Image Credit: The Official CTBTO Photostream via Creative Commons Attribution 2.0 Generic
More about our data sources and methodologies.
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