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Postmaster or Mail Superintendent

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All About Postmasters and Mail Superintendents

Position Description Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Life As a Postmaster or Mail Superintendent

  • Collect rents for post office boxes.
  • Inform the public of available services, and of postal laws and regulations.
  • Resolve customer complaints.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Select and train postmasters and managers of associate postal units.
  • Negotiate labor disputes.

Postmaster or Mail Superintendent Needed Skills

Below is a list of the skills most Postmasters and Mail Superintendents say are important on the job.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Time Management: Managing one’s own time and the time of others.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Coordination: Adjusting actions in relation to others' actions.

  • Postmaster
  • Postal Supervisor
  • Distribution Operation Supervisor (SDO)
  • Service Delivery Supervisor
  • Order to Delivery Supervisor

Are There Job Opportunities for Postmasters and Mail Superintendents?

There were about 14,200 jobs for Postmaster or Mail Superintendent in 2016 (in the United States). There is little to no growth in job opportunities for Postmaster or Mail Superintendent. Due to new job openings and attrition, there will be an average of 600 job openings in this field each year.


The states with the most job growth for Postmaster or Mail Superintendent are Colorado, Delaware, and Maryland. Watch out if you plan on working in Pennsylvania, Oklahoma, or Florida. These states have the worst job growth for this type of profession.

Average Postmasters and Mail Superintendents Salary

The salary for Postmasters and Mail Superintendents ranges between about $64,220 and $93,630 a year.


Postmasters and Mail Superintendents who work in Florida, Tennessee, or Delaware, make the highest salaries.

How much do Postmasters and Mail Superintendents make in different U.S. states?

State Annual Mean Salary
Alabama $78,480
Alaska $50,850
Arizona $79,670
Arkansas $78,860
California $80,620
Colorado $72,680
Connecticut $79,670
Delaware $81,080
Florida $84,760
Georgia $79,740
Hawaii $80,840
Idaho $72,590
Illinois $75,910
Indiana $78,190
Iowa $72,640
Kansas $74,370
Kentucky $78,410
Louisiana $78,460
Maine $72,050
Maryland $75,140
Massachusetts $79,840
Michigan $78,940
Minnesota $74,180
Mississippi $81,250
Missouri $75,250
Montana $62,230
Nebraska $74,050
Nevada $68,200
New Hampshire $74,260
New Jersey $81,990
New Mexico $67,380
New York $78,630
North Carolina $78,590
North Dakota $67,300
Ohio $78,010
Oklahoma $78,250
Oregon $72,310
Pennsylvania $77,110
Rhode Island $81,590
South Carolina $80,320
South Dakota $70,730
Tennessee $82,970
Texas $79,040
Utah $77,680
Vermont $70,810
Virginia $77,030
Washington $76,110
West Virginia $76,170
Wisconsin $76,910
Wyoming $60,540

What Tools do Postmasters and Mail Superintendents Use?

Below is a list of the types of tools and technologies that Postmasters and Mail Superintendents may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Web browser software
  • Data entry software
  • Email software
  • SAP
  • Microsoft Windows
  • Point of sale POS software
  • Payroll software
  • Personnel scheduling software
  • Vehicle management software
  • Personnel management software
  • Postal boundary mapping software

How do I Become a Postmaster or Mail Superintendent?

Education needed to be a Postmaster or Mail Superintendent:


How Long Does it Take to Become a Postmaster or Mail Superintendent?


Where Postmasters and Mail Superintendents Work


The table below shows some of the most common industries where those employed in this career field work.



Image Credit: The Official CTBTO Photostream via Creative Commons Attribution 2.0 Generic

More about our data sources and methodologies.

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