All About Loan Counselors
Occupation Description Provide guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions.
What Do Loan Counselors Do On a Daily Basis?
- Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
- Contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors.
- Submit applications to credit analysts for verification and recommendation.
- Authorize or sign mail collection letters.
- Maintain current knowledge of credit regulations.
- Confer with underwriters to resolve mortgage application problems.
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Loan Counselor Skills
Loan Counselors state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
Writing: Communicating effectively in writing as appropriate for the needs of the audience.
Related Job Titles for this Occupation:
- Farm Mortgage Agent
- Eligibility Consultant
- Financial Assistance Advisor
- Financial Aid Coordinator
- Financial Aid Advisor
Is There Job Demand for Loan Counselors?
In 2016, there was an estimated number of 38,300 jobs in the United States for Loan Counselor. New jobs are being produced at a rate of 13.8% which is above the national average. The Bureau of Labor Statistics predicts 5,300 new jobs for Loan Counselor by 2026. Due to new job openings and attrition, there will be an average of 3,800 job openings in this field each year.

The states with the most job growth for Loan Counselor are Utah, North Dakota, and Idaho. Watch out if you plan on working in Wyoming, Vermont, or Maine. These states have the worst job growth for this type of profession.
Loan Counselor Salary
The average yearly salary of a Loan Counselor ranges between $30,440 and $76,690.

Loan Counselors who work in District of Columbia, New Jersey, or Nevada, make the highest salaries.
How much do Loan Counselors make in each U.S. state?
State | Annual Mean Salary |
---|---|
Alabama | $48,260 |
Arizona | $45,880 |
Arkansas | $49,770 |
California | $53,170 |
Connecticut | $57,500 |
Delaware | $52,360 |
District of Columbia | $77,690 |
Florida | $45,530 |
Georgia | $51,720 |
Hawaii | $47,810 |
Idaho | $42,490 |
Illinois | $47,290 |
Indiana | $45,030 |
Iowa | $43,690 |
Kansas | $47,910 |
Kentucky | $44,590 |
Louisiana | $36,840 |
Maine | $40,880 |
Maryland | $47,330 |
Massachusetts | $57,600 |
Michigan | $48,340 |
Minnesota | $51,190 |
Mississippi | $42,660 |
Missouri | $53,250 |
Montana | $44,540 |
Nevada | $56,510 |
New Hampshire | $45,850 |
New Jersey | $68,360 |
New Mexico | $37,870 |
New York | $60,520 |
North Carolina | $54,400 |
North Dakota | $43,330 |
Ohio | $51,200 |
Oklahoma | $42,290 |
Oregon | $48,090 |
Pennsylvania | $55,770 |
Rhode Island | $59,760 |
South Carolina | $45,320 |
South Dakota | $38,900 |
Tennessee | $48,560 |
Texas | $46,160 |
Utah | $38,070 |
Virginia | $50,860 |
Washington | $48,230 |
West Virginia | $38,910 |
Wisconsin | $39,860 |
Wyoming | $50,960 |
What Tools & Technology do Loan Counselors Use?
Below is a list of the types of tools and technologies that Loan Counselors may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Microsoft Access
- Data entry software
- SAP
- FileMaker Pro
- Oracle PeopleSoft
- Microsoft Internet Explorer
- Student information systems SIS
How do I Become a Loan Counselor?
Individuals working as a Loan Counselor have obtained the following education levels:

How Long Does it Take to Become a Loan Counselor?

Loan Counselors Sector

Below are examples of industries where Loan Counselors work:

Related Careers
Those thinking about becoming a Loan Counselor might also be interested in the following careers:
References:
Image Credit: Dave Dugdale via Creative Commons Attribution-Share Alike 2.0 Generic
More about our data sources and methodologies.
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