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General and Operations Managers

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What You Need to Know About General and Operations Managers

Occupation Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

A Day in the Life of a General & Operations Manager

  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Direct administrative activities directly related to making products or providing services.
  • Perform personnel functions such as selection, training, or evaluation.
  • Set prices or credit terms for goods or services based on forecasts of customer demand.
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
  • Prepare staff work schedules and assign specific duties.

General & Operations Manager Skills

General and Operations Managers state the following job skills are important in their day-to-day work.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Coordination: Adjusting actions in relation to others’ actions.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Other General & Operations Manager Job Titles

  • Plant Superintendent
  • Building Manager
  • Oil Operator
  • Publication Director
  • Printing Manager

General & Operations Manager Job Outlook

There were about 2,263,100 jobs for General and Operations Managers in 2016 (in the United States).

New jobs are being produced at a rate of 9.1% which is lower than average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Managers by 2026. There will be an estimated 210,700 positions for General & Operations Manager per year.

Forecasted Number of Jobs for General and Operations Managers in U.S.

The states with the most job growth for General and Operations Managers are Texas, California, and New York.

Watch out if you plan on working in Maine, Alaska, or Vermont. These states have the worst job growth for this type of profession.

Salary for General and Operations Managers

General and Operations Managers Make between $44,710 and $208,000 a year. The median salary for this occupation is $100,930.

Salary Ranges for General and Operations Managers

How much do General and Operations Managers make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

New Jersey

$167,600

New York

$156,260

Rhode Island

$155,910

Connecticut

$155,890

District of Columbia

$150,970

Delaware

$150,940

Virginia

$142,000

Maryland

$137,700

California

$137,640

Massachusetts

$135,820

Pennsylvania

$133,480

Colorado

$131,920

North Carolina

$131,600

Nevada

$128,080

Wisconsin

$126,950

New Hampshire

$126,750

Illinois

$125,990

Texas

$125,870

South Dakota

$125,490

Washington

$124,810

Michigan

$122,160

Ohio

$118,470

Alabama

$118,440

Louisiana

$115,060

Hawaii

$114,040

Georgia

$113,440

Florida

$112,600

Alaska

$112,580

Minnesota

$112,120

Tennessee

$110,580

Oregon

$107,670

Wyoming

$105,920

Missouri

$105,280

Oklahoma

$104,860

Indiana

$103,370

North Dakota

$103,100

Arizona

$102,470

New Mexico

$101,720

South Carolina

$101,400

Iowa

$99,720

Montana

$98,990

Maine

$98,100

Kansas

$97,920

Vermont

$96,950

Nebraska

$96,900

Kentucky

$89,750

Arkansas

$87,650

West Virginia

$87,430

Utah

$82,370

Idaho

$79,370

Mississippi

$77,800

What Tools do General and Operations Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:

  • Oracle Solaris
  • Microsoft Visio
  • IBM InfoSphere DataStage
  • Salesforce software
  • Oracle Fusion Applications
  • Fund accounting software
  • Symantec
  • IBM Cognos Impromptu
  • Yardi
  • Oracle PeopleSoft Financials

Becoming a General & Operations Manager

What kind of General and Operations Manager requirements are there?

General & Operations Manager Degree Level

What work experience do I need to become a General & Operations Manager?

General & Operations Manager Work Experience

Who Employs General and Operations Managers?

General & Operations Manager Sectors

Other Jobs You May be Interested In

Those who work as General and Operations Managers sometimes switch careers to one of these choices:

  • Construction Managers
  • Transportation Managers

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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