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General and Operations Manager

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What Does it Take to Be a General and Operations Manager?

Career Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

Life As a General & Operations Manager: What Do They Do?

  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Plan store layouts or design displays.
  • Perform personnel functions such as selection, training, or evaluation.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Set prices or credit terms for goods or services based on forecasts of customer demand.

Qualities of a General & Operations Manager

Below is a list of the skills most General and Operations Managers say are important on the job.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination: Adjusting actions in relation to others’ actions.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Types of General and Operations Manager

  • Field Party Manager
  • Department Store General Manager
  • Golf Course Manager
  • Executive Director
  • Plant Supervisor

What Kind of General & Operations Manager Job Opportunities Are There?

In 2016, there was an estimated number of 2,263,100 jobs in the United States for General and Operations Manager. New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. There will be an estimated 210,700 positions for General & Operations Manager per year.

Forecasted Number of Jobs for General and Operations Managers in U.S.

The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.

General & Operations Manager Salary

General and Operations Managers make between $44,710 and $208,000 a year.

Salary Ranges for General and Operations Managers

General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.

How much do General and Operations Managers make in different U.S. states?

State Annual Mean Salary
Alabama $118,440
Alaska $112,580
Arizona $102,470
Arkansas $87,650
California $137,640
Colorado $131,920
Connecticut $155,890
Delaware $150,940
District of Columbia $150,970
Florida $112,600
Georgia $113,440
Hawaii $114,040
Idaho $79,370
Illinois $125,990
Indiana $103,370
Iowa $99,720
Kansas $97,920
Kentucky $89,750
Louisiana $115,060
Maine $98,100
Maryland $137,700
Massachusetts $135,820
Michigan $122,160
Minnesota $112,120
Mississippi $77,800
Missouri $105,280
Montana $98,990
Nebraska $96,900
Nevada $128,080
New Hampshire $126,750
New Jersey $167,600
New Mexico $101,720
New York $156,260
North Carolina $131,600
North Dakota $103,100
Ohio $118,470
Oklahoma $104,860
Oregon $107,670
Pennsylvania $133,480
Rhode Island $155,910
South Carolina $101,400
South Dakota $125,490
Tennessee $110,580
Texas $125,870
Utah $82,370
Vermont $96,950
Virginia $142,000
Washington $124,810
West Virginia $87,430
Wisconsin $126,950
Wyoming $105,920

What Tools do General and Operations Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many General and Operations Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Access
  • Data entry software
  • SAP
  • Microsoft Windows
  • Microsoft Project
  • Autodesk AutoCAD
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Visio
  • Adobe Systems Adobe Photoshop
  • Structured query language SQL
  • The MathWorks MATLAB
  • Microsoft Dynamics
  • SAS
  • Facebook

Becoming a General & Operations Manager

Individuals working as a General and Operations Manager have obtained the following education levels:

General & Operations Manager Degree Level

How many years of work experience do I need?

General & Operations Manager Work Experience

Where General and Operations Managers Are Employed

General & Operations Manager Sectors

Below are examples of industries where General and Operations Managers work:

General & Operations Manager Industries

You May Also Be Interested In…

Are you already one of the many General and Operations Manager in the United States? If you’re thinking about changing careers, these fields are worth exploring:


Image Credit: Mike Moore via public domain

More about our data sources and methodologies.

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