Life As a General and Operations Manager
Occupation Description Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
What Do General and Operations Managers Do On a Daily Basis?
- Prepare staff work schedules and assign specific duties.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Plan or direct activities such as sales promotions that require coordination with other department managers.
- Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
- Direct administrative activities directly related to making products or providing services.
- Set prices or credit terms for goods or services based on forecasts of customer demand.
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Skills Needed to be a General & Operations Manager
General and Operations Managers state the following job skills are important in their day-to-day work.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others’ actions.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Types of General & Operations Manager Jobs
- Shift Superintendent
- Industrial Organization Manager
- Corporate Manager
- Division Toll Wire Chief
- Office Manager
General & Operations Manager Employment Estimates
There were about 2,263,100 jobs for General and Operations Manager in 2016 (in the United States). New jobs are being produced at a rate of 9.1% which is above the national average. The Bureau of Labor Statistics predicts 205,200 new jobs for General and Operations Manager by 2026. Due to new job openings and attrition, there will be an average of 210,700 job openings in this field each year.
The states with the most job growth for General & Operations Manager are Utah, Nevada, and Colorado. Watch out if you plan on working in Maine, Alaska, or West Virginia. These states have the worst job growth for this type of profession.
General & Operations Manager Average Salary
General and Operations Managers make between $44,710 and $208,000 a year.
General and Operations Managers who work in District of Columbia, New Jersey, or Rhode Island, make the highest salaries.
How much do General and Operations Managers make in each U.S. state?
| State | Annual Mean Salary |
|---|---|
| Alabama | $118,440 |
| Alaska | $112,580 |
| Arizona | $102,470 |
| Arkansas | $87,650 |
| California | $137,640 |
| Colorado | $131,920 |
| Connecticut | $155,890 |
| Delaware | $150,940 |
| District of Columbia | $150,970 |
| Florida | $112,600 |
| Georgia | $113,440 |
| Hawaii | $114,040 |
| Idaho | $79,370 |
| Illinois | $125,990 |
| Indiana | $103,370 |
| Iowa | $99,720 |
| Kansas | $97,920 |
| Kentucky | $89,750 |
| Louisiana | $115,060 |
| Maine | $98,100 |
| Maryland | $137,700 |
| Massachusetts | $135,820 |
| Michigan | $122,160 |
| Minnesota | $112,120 |
| Mississippi | $77,800 |
| Missouri | $105,280 |
| Montana | $98,990 |
| Nebraska | $96,900 |
| Nevada | $128,080 |
| New Hampshire | $126,750 |
| New Jersey | $167,600 |
| New Mexico | $101,720 |
| New York | $156,260 |
| North Carolina | $131,600 |
| North Dakota | $103,100 |
| Ohio | $118,470 |
| Oklahoma | $104,860 |
| Oregon | $107,670 |
| Pennsylvania | $133,480 |
| Rhode Island | $155,910 |
| South Carolina | $101,400 |
| South Dakota | $125,490 |
| Tennessee | $110,580 |
| Texas | $125,870 |
| Utah | $82,370 |
| Vermont | $96,950 |
| Virginia | $142,000 |
| Washington | $124,810 |
| West Virginia | $87,430 |
| Wisconsin | $126,950 |
| Wyoming | $105,920 |
Tools & Technologies Used by General and Operations Managers
Below is a list of the types of tools and technologies that General and Operations Managers may use on a daily basis:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Access
- Data entry software
- SAP
- Microsoft Windows
- Microsoft Project
- Autodesk AutoCAD
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Visio
- Adobe Systems Adobe Photoshop
- Structured query language SQL
- The MathWorks MATLAB
- Microsoft Dynamics
- SAS
How do I Become a General & Operations Manager?
What kind of General and Operations Manager requirements are there?
What work experience do I need to become a General & Operations Manager?
Who Employs General and Operations Managers?
The table below shows some of the most common industries where those employed in this career field work.
Related Careers
Those who work as a General and Operations Manager sometimes switch careers to one of these choices:
References:
Image Credit: Mike Moore via public domain
More about our data sources and methodologies.
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