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Funeral Service Manager

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What Do Funeral Service Manager Do?

Funeral Service Manager Example Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

A Day in the Life of a Funeral Service Manager

  • Explain goals, policies, or procedures to staff members.
  • Sell funeral services, products, or merchandise to clients.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Interview and hire new employees.
  • Negotiate contracts for prearranged funeral services.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.

Skills Needed to be a Funeral Service Manager

Funeral Service Managers state the following job skills are important in their day-to-day work.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Time Management: Managing one’s own time and the time of others.

Types of Funeral Service Manager Jobs

  • Funeral Home General Manager
  • Funeral Planner
  • Scheduling Manager
  • Funeral Planning Counselor
  • Arranging Funeral Director

Funeral Service Manager Job Outlook

In 2016, there was an estimated number of 25,700 jobs in the United States for Funeral Service Manager. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.

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The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

Funeral Service Manager Salary

Funeral Service Managers make between $41,410 and $151,680 a year.

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Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

How much do Funeral Service Managers make in different U.S. states?

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

Tools & Technologies Used by Funeral Service Managers

Below is a list of the types of tools and technologies that Funeral Service Managers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

How to Become a Funeral Service Manager

Individuals working as a Funeral Service Manager have obtained the following education levels:

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How Long Does it Take to Become a Funeral Service Manager?

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Where do Funeral Service Managers Work?

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Below are examples of industries where Funeral Service Managers work:

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References:

Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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