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Funeral Service Manager

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What is a Funeral Service Manager?

Funeral Service Manager Job Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Daily Life Of a Funeral Service Manager

  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
  • Offer counsel and comfort to families and friends of the deceased.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.
  • Sell funeral services, products, or merchandise to clients.

What a Funeral Service Manager Should Know

These are the skills Funeral Service Managers say are the most useful in their careers:

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Time Management: Managing one’s own time and the time of others.

Types of Funeral Service Manager Jobs

  • Funeral Pre-arrangement Counselor
  • Mortuary Operations Manager
  • Location Manager
  • Funeral Sales Manager
  • Funeral Planning Counselor

Funeral Service Manager Employment Estimates

There were about 25,700 jobs for Funeral Service Manager in 2016 (in the United States). New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.

Forecasted Number of Jobs for Funeral Service Managers in U.S.

The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

Do Funeral Service Managers Make A Lot Of Money?

Funeral Service Managers make between $41,410 and $151,680 a year.

Salary Ranges for Funeral Service Managers

Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

Below is a list of the median annual salaries for Funeral Service Managers in different U.S. states.

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

What Tools do Funeral Service Managers Use?

Below is a list of the types of tools and technologies that Funeral Service Managers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

How do I Become a Funeral Service Manager?

Education needed to be a Funeral Service Manager:

Funeral Service Manager Degree Level

How Long Does it Take to Become a Funeral Service Manager?

Funeral Service Manager Work Experience

Where do Funeral Service Managers Work?

Funeral Service Manager Sectors

Funeral Service Managers work in the following industries:

Funeral Service Manager Industries


Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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