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Funeral Service Managers

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What You Need to Know About Funeral Service Managers

Occupation Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Funeral Service Manager Responsibilities

  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.

What Every Funeral Service Manager Should Know

Funeral Service Managers state the following job skills are important in their day-to-day work.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

  • Market Manager
  • Funeral Planning Counselor
  • Mortuary Operations Manager
  • Funeral Planner
  • Funeral Director

Is There Going to be Demand for Funeral Service Managers?

There were about 25,700 jobs for Funeral Service Managers in 2016 (in the United States).

New jobs are being produced at a rate of 6.8% which is lower than average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Managers by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.

Forecasted Number of Jobs for Funeral Service Managers in U.S.

The states with the most job growth for Funeral Service Managers are Texas, New York, and New Jersey.

Watch out if you plan on working in Kansas, Illinois, or Wyoming. These states have the worst job growth for this type of profession.

How Much Does a Funeral Service Manager Make?

Funeral Service Managers Make between $41,410 and $151,680 a year. The median salary is $79,180.

Salary Ranges for Funeral Service Managers

Below is a list of the median annual salaries for jobs of this type in different U.S. states.

Annual Mean Salary by State
State Annual Mean Salary

New Jersey












West Virginia








New York


North Carolina




































New Mexico


South Carolina


Tools & Technologies Used by Funeral Service Managers

Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:

  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Excel

Becoming a Funeral Service Manager

Are there Funeral Service Manager education requirements?

Funeral Service Manager Degree Level

What work experience do I need to become a Funeral Service Manager?

Funeral Service Manager Work Experience

Who Employs Funeral Service Managers?

Funeral Service Manager Sectors


Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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