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Funeral Service Manager

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What Does it Take to Be a Funeral Service Manager?

Job Description & Duties Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Funeral Service Manager Responsibilities

  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Interview and hire new employees.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.

Qualities of a Funeral Service Manager

Funeral Service Managers state the following job skills are important in their day-to-day work.

Service Orientation: Actively looking for ways to help people.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Speaking: Talking to others to convey information effectively.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Time Management: Managing one’s own time and the time of others.

Types of Funeral Service Manager

  • Funeral Home Manager
  • Arranging Funeral Director
  • Market Manager
  • Funeral Home General Manager
  • Sales Manager, Prearranged Funerals

Funeral Service Manager Employment Estimates

In 2016, there was an estimated number of 25,700 jobs in the United States for Funeral Service Manager. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.

Forecasted Number of Jobs for Funeral Service Managers in U.S.

The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.

Funeral Service Manager Salary

Funeral Service Managers make between $41,410 and $151,680 a year.

Salary Ranges for Funeral Service Managers

Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.

How much do Funeral Service Managers make in different U.S. states?

State Annual Mean Salary
Alabama $78,000
Arizona $77,600
Arkansas $76,810
California $86,900
Colorado $77,350
Florida $87,070
Georgia $72,010
Idaho $67,110
Illinois $91,090
Indiana $73,390
Kansas $70,110
Kentucky $79,330
Louisiana $89,320
Maine $87,150
Maryland $104,930
Massachusetts $107,520
Michigan $113,190
Minnesota $107,960
New Jersey $118,770
New Mexico $64,320
New York $97,400
North Carolina $94,170
Ohio $113,130
Oklahoma $77,100
Pennsylvania $114,030
South Carolina $63,540
Tennessee $83,480
Texas $80,560
Virginia $113,360
West Virginia $108,730
Wisconsin $110,990

What Tools do Funeral Service Managers Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Email software
  • Financial reporting software
  • FPA Software MACCS
  • HMIS Advantage
  • Twin Tiers Technologies MIMS

How do I Become a Funeral Service Manager?

Individuals working as a Funeral Service Manager have obtained the following education levels:

Funeral Service Manager Degree Level

How many years of work experience do I need?

Funeral Service Manager Work Experience

Who Employs Funeral Service Managers?

Funeral Service Manager Sectors

Below are examples of industries where Funeral Service Managers work:

Funeral Service Manager Industries

References:

Image Credit: Senior Airman Andrew Lee via Public domain

More about our data sources and methodologies.

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