What Does it Take to Be a Funeral Service Manager?
Job Description & Duties Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Funeral Service Manager Responsibilities
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Interview and hire new employees.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
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Qualities of a Funeral Service Manager
Funeral Service Managers state the following job skills are important in their day-to-day work.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Time Management: Managing one’s own time and the time of others.
Types of Funeral Service Manager
- Funeral Home Manager
- Arranging Funeral Director
- Market Manager
- Funeral Home General Manager
- Sales Manager, Prearranged Funerals
Funeral Service Manager Employment Estimates
In 2016, there was an estimated number of 25,700 jobs in the United States for Funeral Service Manager. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.
The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.
Funeral Service Manager Salary
Funeral Service Managers make between $41,410 and $151,680 a year.
Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.
How much do Funeral Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $78,000 |
| Arizona | $77,600 |
| Arkansas | $76,810 |
| California | $86,900 |
| Colorado | $77,350 |
| Florida | $87,070 |
| Georgia | $72,010 |
| Idaho | $67,110 |
| Illinois | $91,090 |
| Indiana | $73,390 |
| Kansas | $70,110 |
| Kentucky | $79,330 |
| Louisiana | $89,320 |
| Maine | $87,150 |
| Maryland | $104,930 |
| Massachusetts | $107,520 |
| Michigan | $113,190 |
| Minnesota | $107,960 |
| New Jersey | $118,770 |
| New Mexico | $64,320 |
| New York | $97,400 |
| North Carolina | $94,170 |
| Ohio | $113,130 |
| Oklahoma | $77,100 |
| Pennsylvania | $114,030 |
| South Carolina | $63,540 |
| Tennessee | $83,480 |
| Texas | $80,560 |
| Virginia | $113,360 |
| West Virginia | $108,730 |
| Wisconsin | $110,990 |
What Tools do Funeral Service Managers Use?
Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
How do I Become a Funeral Service Manager?
Individuals working as a Funeral Service Manager have obtained the following education levels:
How many years of work experience do I need?
Who Employs Funeral Service Managers?
Below are examples of industries where Funeral Service Managers work:
References:
Image Credit: Senior Airman Andrew Lee via Public domain
More about our data sources and methodologies.
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