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What Does it Take to Be a Flight Attendant?

Flight Attendant Example Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Life As a Flight Attendant: What Do They Do?

  • Operate audio and video systems.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Heat and serve prepared foods.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.

What Skills Do You Need to Work as a Flight Attendant?

Below is a list of the skills most Flight Attendants say are important on the job.

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others’ actions.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

  • Airline Flight Attendant
  • Flight Attendant
  • Airline Stewardess
  • Airline Hostess
  • Flight Hostess

Job Outlook for Flight Attendants

In 2016, there was an estimated number of 116,600 jobs in the United States for Flight Attendant. New jobs are being produced at a rate of 10.2% which is above the national average. The Bureau of Labor Statistics predicts 11,900 new jobs for Flight Attendant by 2026. There will be an estimated 14,200 positions for Flight Attendant per year.

Forecasted Number of Jobs for Flight Attendants in U.S.

The states with the most job growth for Flight Attendant are Florida, Oregon, and Washington. Watch out if you plan on working in Idaho, Alaska, or Connecticut. These states have the worst job growth for this type of profession.

How Much Does a Flight Attendant Make?

The salary for Flight Attendants ranges between about $28,950 and $80,870 a year.

Salary Ranges for Flight Attendants

Flight Attendants who work in Oregon, Texas, or Arizona, make the highest salaries.

How much do Flight Attendants make in each U.S. state?

State Annual Mean Salary
Arizona $65,680
California $51,990
Colorado $47,150
Florida $62,610
Illinois $53,220
Indiana $60,080
Massachusetts $61,610
Michigan $55,310
Minnesota $50,560
Nevada $57,190
New York $48,960
North Carolina $54,190
Ohio $52,760
Oregon $80,410
Pennsylvania $68,410
Texas $58,820
Utah $48,250
Washington $77,450

What Tools do Flight Attendants Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Flight Attendants:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Windows
  • SBS International Maestro Suite

Becoming a Flight Attendant

Individuals working as a Flight Attendant have obtained the following education levels:

Flight Attendant Degree Level

How many years of work experience do I need?

Flight Attendant Work Experience

Where do Flight Attendants Work?

Flight Attendant Sectors

Flight Attendants work in the following industries:

Flight Attendant Industries

References:

Image Credit: Tech. Sgt. Scott T. Sturkol via U.S. Air Force photo

More about our data sources and methodologies.

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