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What You Need to Know About Flight Attendants

Flight Attendant Job Description Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

List of Flight Attendant Job Duties

  • Reassure passengers when situations such as turbulence are encountered.
  • Administer first aid to passengers in distress.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.

Skills Needed to be a Flight Attendant

When polled, Flight Attendants say the following skills are most frequently used in their jobs:

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others’ actions.

Other Flight Attendant Job Titles

  • Airplane Flight Attendant
  • Flight Attendant/Inflight Manager
  • Door and Arrival Attendant
  • In-Flight Crew Member
  • Flight Crew Member

Are There Job Opportunities for Flight Attendants?

There were about 116,600 jobs for Flight Attendants in 2016 (in the United States).

New jobs are being produced at a rate of 10.2% which is lower than average. The Bureau of Labor Statistics predicts 11,900 new jobs for Flight Attendants by 2026. The BLS estimates 14,200 yearly job openings in this field per year.

Forecasted Number of Jobs for Flight Attendants in U.S.

The states with the most job growth for Flight Attendants are Florida, California, and Texas.

Watch out if you plan on working in Idaho, Connecticut, or Alaska. These states have the worst job growth for this type of profession.

Salary for Flight Attendants

The average yearly salary of a Flight Attendant ranges between $28,950 and $80,870. A Flight Attendant median salary is $56,000.

Salary Ranges for Flight Attendants

How much do Flight Attendants make in different U.S. states?

Annual Mean Salary by State
State Annual Mean Salary

Oregon

$80,410

Washington

$77,450

Pennsylvania

$68,410

Arizona

$65,680

Florida

$62,610

Massachusetts

$61,610

Indiana

$60,080

Texas

$58,820

Nevada

$57,190

Michigan

$55,310

North Carolina

$54,190

Illinois

$53,220

Ohio

$52,760

California

$51,990

Minnesota

$50,560

New York

$48,960

Utah

$48,250

Colorado

$47,150

What Tools & Technology do Flight Attendants Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Flight Attendants:

  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Windows
  • Microsoft Word

How to Become a Flight Attendant

What kind of Flight Attendant requirements are there?

Flight Attendant Degree Level

How Long Does it Take to Become Flight Attendant?

Flight Attendant Work Experience

Where do Flight Attendants Work?

Flight Attendant Sectors

References

Bureau of Labor Statistics

College Factual

O*NET Online

Image Credit: Via Wikimedia Commons

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