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Computer Network Support Specialist

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What Does it Take to Be a Computer Network Support Specialist?

Computer Network Support Specialist Example Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

List of Computer Network Support Specialist Job Duties

  • Document help desk requests and resolutions.
  • Install or repair network cables, including fiber optic cables.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Document network support activities.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Test repaired items to ensure proper operation.

Computer Network Support Specialist Skills

When polled, Computer Network Support Specialists say the following skills are most frequently used in their jobs:

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Speaking: Talking to others to convey information effectively.

Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

Other Computer Network Support Specialist Job Titles

  • Network Engineer
  • Networking Specialist
  • IT Consultant (Information Technology Consultant)
  • Network Analyst
  • Network Operations Specialist

What Kind of Computer Network Support Specialist Job Opportunities Are There?

In 2016, there was an estimated number of 198,800 jobs in the United States for Computer Network Support Specialist. New jobs are being produced at a rate of 8.2% which is above the national average. The Bureau of Labor Statistics predicts 16,400 new jobs for Computer Network Support Specialist by 2026. Due to new job openings and attrition, there will be an average of 16,500 job openings in this field each year.

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The states with the most job growth for Computer Network Support Specialist are Utah, Nevada, and Washington. Watch out if you plan on working in Kansas, Alaska, or Idaho. These states have the worst job growth for this type of profession.

Do Computer Network Support Specialists Make A Lot Of Money?

The typical yearly salary for Computer Network Support Specialists is somewhere between $38,270 and $105,770.

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Computer Network Support Specialists who work in District of Columbia, New Jersey, or Connecticut, make the highest salaries.

Below is a list of the median annual salaries for Computer Network Support Specialists in different U.S. states.

State Annual Mean Salary
Alabama $59,060
Alaska $59,990
Arizona $60,550
Arkansas $46,170
California $75,640
Colorado $73,950
Connecticut $79,880
Delaware $60,840
District of Columbia $88,700
Florida $61,040
Georgia $70,820
Hawaii $61,260
Idaho $50,020
Illinois $65,830
Indiana $60,770
Iowa $55,690
Kansas $50,690
Kentucky $57,890
Louisiana $55,650
Maine $63,800
Maryland $73,360
Massachusetts $84,230
Michigan $60,470
Minnesota $62,130
Mississippi $66,110
Missouri $55,910
Montana $53,930
Nebraska $55,890
Nevada $58,380
New Hampshire $68,210
New Jersey $84,890
New Mexico $59,190
New York $79,200
North Carolina $65,160
North Dakota $64,640
Ohio $60,900
Oklahoma $63,080
Oregon $59,720
Pennsylvania $64,700
Rhode Island $56,400
South Carolina $54,530
South Dakota $48,080
Tennessee $59,170
Texas $73,440
Utah $60,330
Vermont $51,570
Virginia $73,050
Washington $81,270
West Virginia $56,550
Wisconsin $68,760
Wyoming $60,290

What Tools do Computer Network Support Specialists Use?

Although they’re not necessarily needed for all jobs, the following technologies are used by many Computer Network Support Specialists:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Python
  • Microsoft Access
  • MySQL
  • Data entry software
  • Microsoft Windows
  • Microsoft Project
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Microsoft Dynamics
  • Linux
  • IBM Notes
  • Ruby
  • Microsoft Visual Basic
  • Microsoft SQL Server
  • UNIX
  • Practical extraction and reporting language Perl

How to Become a Computer Network Support Specialist

Education needed to be a Computer Network Support Specialist:

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How Long Does it Take to Become a Computer Network Support Specialist?

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Computer Network Support Specialists Sector

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Computer Network Support Specialists work in the following industries:

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References:

Image Credit: Negative Space via CC0 License

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