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Bill and Account Collectors in Virgin Islands

Bill and Account Collectors in Virgin Islands

Thinking about a career as a Bill and Account Collectors in Virgin Islands? Here’s what you need to know. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

What do Bill and Account Collectors Make in Virgin Islands?

For bill and account collectors working in Virgin Islands, wages run about $42,160 per year (or roughly $20.27/hour).Earnings range from $31,720 at the 10th percentile to $54,600 at the 90th percentile.

Wage Statistic Annual Hourly
10th percentile $31,720 $15.25
25th percentile $40,910 $19.67
Median (50th) $42,160 $20.27
75th percentile $48,390 $23.26
90th percentile $54,600 $26.25
Salary ranges for Bill and Account Collectors in Virgin Islands

The location quotient — a measure of how concentrated this occupation is in Virgin Islands relative to the national average — is 1.01.

National Wage Comparison

Nationally, bill and account collectors earn a median of $38,334 per year ($18.43/hour), above the Virgin Islands median.

Bill and Account Collectors earnings in Virgin Islands vs. the national average

Employment Outlook

Nationally, total employment in this occupation is 705,409 bill and account collectors in the U.S.. In Virgin Islands alone, around 40 people work in this role. That’s below the typical state, which employs around 2,300 bill and account collectors.

Bill and Account Collectors in Virgin Islands vs. the average state Forecasted number of jobs for Bill and Account Collectors

Top States for Bill and Account Collectors Employment

The table below shows the states where the most bill and account collectors work.

State Number Employed
Texas 20,800
California 15,100
Florida 13,350
New York 8,740
Ohio 8,660
Georgia 6,610
Arizona 6,360
Pennsylvania 6,290
North Carolina 5,300
Illinois 4,310
South Carolina 4,060
Missouri 3,820
Minnesota 3,800
Virginia 3,760
Tennessee 3,690
Michigan 3,330
Indiana 3,250
Utah 3,160
Washington 3,020
New Jersey 3,000

Highest-Paying States for Bill and Account Collectors

These states pay the most for bill and account collectors.

State Annual Median Salary
Alaska $58,070
California $57,070
Connecticut $54,200
Massachusetts $53,160
Rhode Island $52,580
Oregon $52,530
Vermont $51,070
New Jersey $50,660
Hawaii $50,380
Maryland $50,050

Skills

Key bill and account collectors skills, rated on an importance scale of 0 to 5:

Active Listening  3.9 / 5
0
5
Speaking  3.9 / 5
0
5
Persuasion  3.4 / 5
0
5
Social Perceptiveness  3.4 / 5
0
5
Writing  3.2 / 5
0
5
Reading Comprehension  3.1 / 5
0
5

Knowledge Areas

Core knowledge areas for this occupation, rated on an importance scale of 0 to 5:

English Language  4.1 / 5
0
5
Customer and Personal Service  3.8 / 5
0
5
Mathematics  3.3 / 5
0
5
Economics and Accounting  3.3 / 5
0
5
Law and Government  3.2 / 5
0
5
Computers and Electronics  3.1 / 5
0
5

Abilities

Key abilities for bill and account collectors, rated on an importance scale of 0 to 5:

Oral Expression  3.8 / 5
0
5
Oral Comprehension  3.8 / 5
0
5
Written Comprehension  3.6 / 5
0
5
Speech Clarity  3.6 / 5
0
5
Speech Recognition  3.6 / 5
0
5
Written Expression  3.5 / 5
0
5

Daily Tasks

Common tasks include:

  • Record information about financial status of customers and status of collection efforts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Receive payments and post amounts paid to customer accounts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
  • Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.

Work Activities

  • Working with Computers
  • Organizing, Planning, and Prioritizing Work
  • Documenting/Recording Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Performing Administrative Activities
  • Making Decisions and Solving Problems
  • Identifying Objects, Actions, and Events
  • Monitoring Processes, Materials, or Surroundings
  • Communicating with People Outside the Organization

Tools & Technology

Software and systems commonly involved: Hot technologies: Intuit QuickBooks In-demand technologies: Accounting software

What Major Will Prepare You For This Career?

Programs that train for this career include:

  • Finance & Financial Management

Other careers like bill and account collectors include:

Also Known As

Account Receivable Associate, Account Representative, Account Service Representative, Accounts Collector, Accounts Receivable Specialist (AR Specialist), Bad Credit Collector, Bilingual Collections Specialist, Bill Collector, Billing Representative, Car Repossessor, Chaser, Claims Collector, Collection Agent, Collection Clerk, Collection Representative.

References

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