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Arbitrator, Mediator, or Conciliator

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What Do Arbitrator, Mediator, or Conciliator Do?

Arbitrator, Mediator, or Conciliator Job Description Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Daily Life Of an Arbitrator, Mediator, or Conciliator

  • Set up appointments for parties to meet for mediation.
  • Use mediation techniques to facilitate communication between disputants, to further parties’ understanding of different perspectives, and to guide parties toward mutual agreement.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.

Qualities of an Arbitrator, Mediator, or Conciliator

These are the skills Arbitrators, Mediators, and Conciliators say are the most useful in their careers:

Negotiation: Bringing others together and trying to reconcile differences.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Persuasion: Persuading others to change their minds or behavior.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Other Arbitrator, Mediator, or Conciliator Job Titles

  • Facilitator
  • Adjuster Arbitrator
  • Workers’ Compensation Mediator
  • Dispute Resolution Specialist
  • Contract Negotiator

Job Outlook for Arbitrators, Mediators, and Conciliators

There were about 7,800 jobs for Arbitrator, Mediator, or Conciliator in 2016 (in the United States). New jobs are being produced at a rate of 11.5% which is above the national average. The Bureau of Labor Statistics predicts 900 new jobs for Arbitrator, Mediator, or Conciliator by 2026. There will be an estimated 400 positions for Arbitrator, Mediator, or Conciliator per year.

Forecasted Number of Jobs for Arbitrators, Mediators, and Conciliators in U.S.

The states with the most job growth for Arbitrator, Mediator, or Conciliator are Nebraska, Florida, and South Carolina. Watch out if you plan on working in Arkansas, Ohio, or New Hampshire. These states have the worst job growth for this type of profession.

What is the Average Salary of an Arbitrator, Mediator, or Conciliator

The average yearly salary of an Arbitrator, Mediator, or Conciliator ranges between $36,590 and $124,480.

Salary Ranges for Arbitrators, Mediators, and Conciliators

Arbitrators, Mediators, and Conciliators who work in District of Columbia, New Jersey, or Alaska, make the highest salaries.

Below is a list of the median annual salaries for Arbitrators, Mediators, and Conciliators in different U.S. states.

State Annual Mean Salary
Alabama $68,190
Alaska $86,570
Arizona $61,450
California $97,430
Colorado $59,500
Connecticut $66,890
District of Columbia $98,850
Florida $61,790
Georgia $74,400
Illinois $90,020
Indiana $50,700
Kansas $54,540
Kentucky $50,710
Louisiana $55,550
Maryland $48,830
Massachusetts $79,880
Michigan $67,440
Minnesota $93,310
Missouri $64,670
Montana $45,900
Nebraska $43,840
New Hampshire $65,490
New Jersey $98,930
New York $85,910
North Carolina $45,150
Ohio $65,670
Oklahoma $57,050
Oregon $77,820
Pennsylvania $69,280
South Carolina $62,580
Tennessee $65,980
Texas $62,390
Utah $53,690
Virginia $54,680
Washington $75,090
West Virginia $78,510
Wisconsin $66,600

Tools & Technologies Used by Arbitrators, Mediators, and Conciliators

Although they’re not necessarily needed for all jobs, the following technologies are used by many Arbitrators, Mediators, and Conciliators:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Word processing software
  • SAP
  • Microsoft SharePoint
  • Oracle PeopleSoft
  • Scheduling software
  • Enterprise resource planning ERP software
  • Salesforce software

How do I Become an Arbitrator, Mediator, or Conciliator?

What kind of Arbitrator, Mediator, or Conciliator requirements are there?

Arbitrator, Mediator, or Conciliator Degree Level

How many years of work experience do I need?

Arbitrator, Mediator, or Conciliator Work Experience

Where do Arbitrators, Mediators, and Conciliators Work?

Arbitrator, Mediator, or Conciliator Sectors

The table below shows some of the most common industries where those employed in this career field work.

Arbitrator, Mediator, or Conciliator Industries

You May Also Be Interested In…

Those thinking about becoming an Arbitrator, Mediator, or Conciliator might also be interested in the following careers:


Image Credit: Okan Г‡alД±Еџkan via CC0 Public Domain

More about our data sources and methodologies.

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